faq's, Insurance & Fees

Reach out via email @ hello@recoupandreliefcounseling.com or call the office @ 330-636-5000. We'll discuss what you're looking for and get something scheduled! We're flexible with scheduling, so we'll find something that works for you.  

In the first session, we will address your reasons for entering therapy and together, we'll develop a treatment plan from the goals discussed. The treatment plan will be individually created to best meet your needs. We'll discuss past treatment that you’ve received and how you’ve tried accomplishing goals prior to attending therapy. 

Sessions are typically 45 to 53 minutes and are either 1x a week, bi-weekly or monthly depending on your needs. Clients may need more time in the beginning and may transition to monthly as it becomes clinically appropriate.

We offer both, the choice is yours. We offer online clinical therapy via HIPAA compliant, telehealth video sessions. There are many benefits to teletherapy such as inclement weather, exposure to illnesses and saving time with busy schedules. Teletherapy offers the chance to still be able to attend therapy before work, on lunch or after. We have an office located in Medina as well if you'd prefer in person sessions.

Currently, we are accepting the following insurances for services.  

• Medicare
• Medicaid
• Anthem Blue Cross Blue Shield
• United Health Care/Optum
• Amerihealth Caritas
• Medical Mutual
• Oscar
• Buckeye
• Molina
• Humana
• Aetna
• Cigna
• Ambetter
• University Hospitals Insurance Accepted
• Cleveland Clinic Insurance Aetna Plans accepted

Check back as this list is being updated as we become paneled with additional insurances. If your insurance is not listed; we do accept private pay (out of pocket), and fees will be discussed prior to services being provided. Please reach out if you have any questions, so that I can help you figure out how to navigate this part of the process. We will gladly submit your information to your insurance provider for you if you're out of network. We recommend that client's call their insurance providers to confirm eligibility and benefits, copays and deductibles on your insurance plans. 

Initial Assessment: $165

53-minute psychotherapy session: $125

Please create a 'Patient Login' through the website once we're working together through www.ncdsinc.com and call 800-556-6236 to ask questions regarding your bill.

We understand that emergencies happen. However, we are an appointment-based practice, and our therapists arrange their schedules around your appointment time. For this reason, we require a 24-hour minimum cancellation by phone or email. In the event of a late cancellation (less than 24 hours prior) or no-show, the fee is $50. We will either charge this fee to your credit card on file or an invoice will be mailed to you. Please respectfully call or email and let us know as soon as possible so we can cancel or reschedule your appointment. For late arrivals, your appointment will still need to end at the schedule time, so that it doesn't infringe on the next client's session. However, if we must shorten the appointment due to being late, you will still be charged for the amount of your session. Insurances are not applicable to your late cancellation fee. 

I currently offer supervision. Please reach out to schedule.

 A new consumer protection law called “The No Surprises Act” went into effect on January 1, 2022.  You have the right to know how much your medical care will cost. 

Here’s what to know:

• You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.
• Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
• You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurpriseswww.cms.gov/nosurprises  or call 1-800-985-3059.

Email or call to book a session.